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Home » Mobile Apps » Zappix Connects You with Customer Services

Zappix Connects You with Customer Services

April 3, 2013

There is the new craze when it comes to attempting to gain back some precious minutes of time during a frantic day. This app may have accomplished to answer what every person who has ever waited on hold just to pay a bill has asked themselves “There has got to be an easier way to do this!” Ladies and gentlemen, the answer is Zappix. The undemanding app has features that are easy to use and understand while doing the hard work for the user.

Zappix App Review

This is a free app – at no cost to the user but to save user time and energy. It starts with the intriguing interface of the app. Upon signing into the application you will be required to enter an email along with first and last name. After signing in you are then directed to a neat and concise home screen where you can access or search through a large number of major companies, non profits, and government agencies. As long as one you have an iPhone this system will work for you. It is an entertaining idea what this app is able to bring to the table. The ability to have, what seems like, a customer services phone book in the users hand feels somewhat empowering. Then to add on to it being able to skip over the lengthy automated recordings is enlightening.

zappix screenshot 1

While Google is able to provide a user with a search engine to click on and then look for contact information, Zappix is one step ahead. The user search for the company, click which way the user wants to contact them (via: Facebook, Twitter, Email, or call) and the app directly brings the user to where they want to go by giving the user the menu to access that particular media. The user then can contact the company directly from one single place.

zappix screenshot 2

This app is definitely for the everyday average hectic life. If you are looking for simplicity and everything to be in one place for once then this app is for you. There are days (more so than not) that we as human beings just sit and wish for help from absolutely anyone or anything. Well this app was designed just for that. The speediness that this app gives in order to connect with someone from a company is very realistic. It cuts phone time almost in half by allowing the user to skip through all the automated options.

zappix screenshot 3

With the direct links to mobile websites, information pages, and immediate contacts Zappix blows the show out of the water. As you use certain contacts either multiple times, or decide that you want to save the number for your cable bill that you have to search for on monthly basis, Zappix will store the RECENT contacts and you can add your FAVORITE (or most important) contacts to lists. So not only will have you a large number of contacts you never thought you’d have one place but you can have them all within the same area of the app so you can minimize your time getting a hold of someone by that much more.

While there are so many good qualities about this app, it is only appropriate to find some flaws in the system. Depending on where you live, you may have more options as to what companies are offered for you to contact. This is a newer app so while the list may be large, it is not yet complete. This goes without saying that it may never be complete with different companies and agencies coming out of the woodwork all the time. There are more available contacts on the East Coast while the app is gaining momentum on the West Coast.

Download Zappix from iTunes Store and tell us what you think of the app.

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Filed Under: Mobile Apps Tagged With: zappix

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About Steve August

Steve August bought an iPhone in 2009 with no idea what it could do to him. Now he is into the world of mobile applications, specializing in writing iPhone app reviews. He writes for AlphaDigits, a website that also publishes Android app reviews. Follow Steve on Twitter or connect with him on LinkedIn.

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